The following simple tips will help your telemedicine call go smoothly.

  • Restart your device before the call.
  • After checking in, click the Pre-call Test button to check your microphone and camera.
  • Use headphones that have a microphone to improve audio performance.
  • Have a strong internet connection.

This image shows a step-by-step process for signing in to your first call.

If you have any questions, please contact our support team.

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