Yes, we are PHIPA and PIPEDA compliant on all of our plans.
Our current procedures and processes comply with PHIPA:
Doxy.me does not store patient health information. Therefore, servers that store patient health information in Canada are not needed.
Doxy.me video calls are an encrypted peer-to-peer connection between the provider and patient, meaning data is exchanged through the internet directly between the two participants rather than passing through a server.
For users in Ontario, check out this comparison between HIPAA and PHIPA.
NOTE: If a provider is on a paid plan and chooses to use the File Transfer feature, any data transferred or requested will remain available for a maximum of 15 minutes during a call. This data is temporarily located within the US for the duration of the call before being permanently removed. This feature is optional and not required to conduct a video or audio call.
Learn more about PIPEDA and our Privacy Policy.
If you have any other questions, please contact our support team.