NOTE: This feature is currently in beta testing. If you wish to have background effects for your doxy.me calls, you can either:

Using a virtual background or blurring your actual background can limit unnecessary distractions for your patient during the call.

What's Covered in this Article

Apply background effect before the call

  1. From your Dashboard, select the three-dot menu (...) on your self-preview

    1. If the preview video is not visible, it may have been turned off. To turn it back on, go to Account Settings, then Room tab. "Camera preview in dashboard" should be toggled on.

  2. Select Background effects

  3. Select preferred background from the options:
    - None (removes effect)
    - Slight blur
    - Blur
    - One of the virtual backgrounds

  4. Click Apply to save changes

Apply background effect during the call

  1. From the call toolbar select the three-dot menu ()

  2. Select Background effects

    Screenshot of the Background effects button within the call
  3. Select preferred background from the options:
    - None (removes effect)
    - Slight blur
    - Blur
    - One of the virtual backgrounds

  4. Click Apply to save changes

Turn Off Background Effect

To remove your selected background effect:

  1. Return to Background effects

  2. Select None

  3. Click Apply to save changes

Limitations

  • Currently only available desktop/laptop devices with Chromium-based browsers (e.g., Google Chrome, Microsoft Edge)

  • While using the beta version of background effects, you may notice bugs or imperfections. If so, please share that information with us by emailing yulia.yarova@doxy.me with "Background Effects Issue" as the subject.

  • Most blurred or virtual background effects use additional CPU processing power and/or additional RAM from your computer. In addition to potentially impacting the strength of your call, these added strains on your computer could cause your computer's cooling fan to run throughout a call.

If you have any questions, please contact our support team.

Did this answer your question?