Private insurances include commercial and managed care plans. These plans are dictated by state law and varied by insurance company.
For billing and reimbursements it is best to research both state and insurance carrier/ plan coverage.
You can learn about specific state telehealth reimbursement policies with the Center for Connected Health Policy. Here you can also sign up for updates and stay current with any changes.
Insurance carriers provide telehealth billing and reimbursement information online. Below are some resources and examples. You can also reach out directly to the insurance companies as a provider.
Online Resources per Insurance Carrier
BCBS has separate policies per state and product, examples:
BCBS Telehealth Policy- Alabama
BCBS Telehealth Reference Guide- Arizona
BCBS Horizon NJ Health Telehealth Policy- New Jersey
BCBS Telehealth Policy- North Dakota
Additional Resources:
American Telemedicine Association
AMA Telehealth Policy, Coding and Payment
HRSA Health and Human Services: Telehealth Policy
National Committee for Qualified Assurance: Taskforce on Telehealth Policy
If you have any questions, please contact our support team.