At doxy.me, we understand that practicing healthcare via telemedicine and telehealth can be a challenge at times. That’s why we made this list of dos and don'ts to help you consider these factors from the start.
Do:
Check with your licensing board to ensure you are following ethical standards
Confirm with insurance companies that you bill for reimbursement
- Things to consider: codes that you can bill for, services you cannot bill for via telehealthDownload Medicare CPT Codes for telemedicine here
Check malpractice insurance
Create patient/client expectations for services provided via telemedicine *
- Things to consider: amount charged, duration of visit, in-person visits every specified amount of time, option for in-person visits when needed, scheduling, emergency situations, etc.Market to your patients that you provide telemedicine (check out marketing ideas here)
Don’t:
Forget to educate patients on telemedicine, services you provide, and services you don’t provide
Forget to ensure that your patients have devices that can be supported through doxy.me
Forget that technology can be difficult to navigate, and your patients may need a step-by-step tutorial (consider a test call with a member of our team!)
Forget to share our patient flyer with your new patients
If you have any questions, please contact our support team.