Screen sharing is an easy way to show your patient a website, test results, or a document from your computer. Only microphone audio can be streamed during screen share.

How to Share Your Screen on Chrome:

  1. When you are in a call with a patient, select Screenshare from the left menu.

  2. Select Share my screen

  3. Choose the screen or specific application window you want to share.

  4. Click Share.

  5. To end, press Stop Sharing at the bottom.

How to Share Your Screen on Firefox

  1. During a call, select Screenshare from left menu.

  2. Select the window or screen you would like to share.

  3. Click Allow.

How to share your screen in macOS

Please keep in mind:

  • Screen sharing is supported by Chrome/Firefox/Safari 11+

  • If you use an older version of Chrome, you'll need to turn on screen sharing in your system preferences.

  • Requesting that a patient share their screen is not currently supported in Safari 11+.

  • Screen sharing is not supported on mobile devices at this time. 

You will need to click the preview picture in order to click share

How to use share your screen:

NOTE: Screen sharing is only available to Professional or Clinic users. 

Screensharing Windows computer audio from a speaker

By default, patients can only hear audio from your microphone, not from audio being played from your computer during screen share. There is a way to mix your microphone and application sound so you can share the audio on a call. 

Computer audio listening is not available on a Mac.

If you have any questions, please contact our support team.

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