These instructions will help you turn on Closed Captions in the Chrome browser (Safari, Edge, and Firefox do not support this currently) to automatically caption your video calls.

NOTE: These instructions only work in MacOS and WindowsOS.

  1. Open Chrome and click on the three vertical dots () in the top right corner.

  2. Click Settings.

  3. Click Advanced > Accessibility.

  4. Enable the toggle switch for Live Caption.

  5. Begin the next call on and the popup with closed captioning will appear.

  6. Click and drag the popup to another area if it's blocking any buttons.

Instructions in Chrome to turn on live captioning

If you have any questions, please contact our support team.

Did this answer your question?