These instructions will help you turn on Closed Captions in the Chrome browser (Safari, Edge and Firefox do not support this currently) to automatically caption your video calls.

NOTE: These instructions only work in MacOS and WindowsOS.

  1. Open Chrome and click on the three vertical dots () in the top right corner.
  2. Click Settings.
  3. Click Advanced > Accessibility.
  4. Enable the toggle switch for Live Caption.
  5. Begin the next call on and the pop-up with closed captioning will appear.
  6. Click and drag the pop-up to another area if it's blocking any buttons.

If you have any questions, please contact our support team.

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