If you accidentally denied access to your device's camera and mic, you'll need to reset your device permissions.
How to reset Edge permissions
- Open your device's Settings app.
- Go to Apps & App permissions.
3. Select Edge from your list of installed apps.
4. Open Permissions and ensure your camera & mic are toggled on.
5. Restart your Edge app before logging in or re-entering the waiting room.
If you're still having trouble, please contact support and we can help.