How to Upgrade
Upgrading One or Many Individual Free or Professional Accounts to a Clinic is Easy:
- Log into the account you want to make the "owner" account, decide how many seats you need than upgrade this account to clinic. REMEMBER: From now on you'll need to use your new domain to login
- Invite the users you want to add to your clinic account. It doesn't matter if they already have a professional or free account.
- Have the owner of the professional subscription downgrade to the free version to stop them from getting billed once they have established their new Clinic Account.
- Have the owner of the professional subscription contact us for a refund of the professional after you've invited or created those users to a Clinic plan.
Merging Isn't Necessary
You can have two accounts with the same email address. In other words, you can have a Clinic Account as well as either a Pro or Free Account. This is possible because clinics have their own unique login domain while free and pro use the doxy.me login.