With Doxy.me Clinic account, it is possible to have a nurse or other healthcare professional meet with a patient prior to the scheduled appointment with the provider.
Grant room access approach
Setup: On a Clinic Account, a provider can grant room access to another user on the Clinic account.. The provider can then grant room access to a nurse to
Workflow:
- Patient checks into the provider's room
- Patient will appear in the nurse's queue
- Nurse starts the call with the patient
- Nurse does whatever they need to do with the patient
- When finished, the nurse sends the patient back in the waiting room using the pause call button
- Nurse notifies the provider that the patient is ready (using whatever communication tool your clinic currently uses)
- Provider starts the call with the patient