If you accidentally denied access to your device's camera and microphone, you'll need to reset your browser permissions. 

How to reset Firefox permissions 

  1. Open the menu and go to Preferences or Options

2. Scroll down to Privacy & Security

3. Go to Cookies & Site Data.
4. Select Clear Data.
5. Return to your Dashboard or the waiting room and refresh the page.
6. You'll be asked to allow access to your camera and microphone. Be sure to select Allow.

Reset permissions on my mobile device
Allow Access for Other Browsers

If you have any questions, please contact our support team.

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