Occasionally Doxy.me will send you emails for important information or updates. If you are not getting these emails there could be a few things that could go wrong.

  1. The email address is not correct. Double check it's correct in our system
  2. The email went to Spam. Check your Spam and Trash folders
  3. The email bounced. In which case you need to make some changes to your email service. 

Once you made any needed changes, be sure to try sending the message again (e.g. forgot password, remove and then invite new member ect). 

If you are still having issues, please contact Doxy.me support and we'll be able to help. 

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