Starting January 1st, 2019, we will discontinue support for Doxy.me iOS app on iPad/iPhone. To have a Doxy.me call on iPhone/iPad, you can now use Safari.
There are several benefits to using Safari on iPhone/iPad:
- No downloads
- Easier login
- Collect payments
- File transfer
- Multi-party calls
- Less bugs/glitches
After January 1st:
- Patients on old devices (pre-iOS 11 devices) can continue to use app if they have it
- Please ask your patient to use Safari 11+ instead of the app
- Providers should also use Safari+ instead of the app as well
If you have any questions, please contact our support team.