When you first sign into your Dashboard, you'll be prompted to allow access to your device's camera and microphone. This only needs to be done once. 

How to enable camera and mic

  1. Click Turn on webcam in the preview window
  2. Once prompted, click Allow 

Your camera & mic should now be on, and you'll be able to see yourself in the preview window.

Tip: Click the camera icon in your search bar, and ensure it's set to continue allowing access to camera & mic. 

Note: The camera and mic will only be on when your Dashboard is open. 

If your camera won't turn on
you'll need to reset browser permissions

If you're still having issues, please contact our support team

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