To have a call on Chrome, you need to provide access to your webcam and microphone. This usually only needs to be done once.
In Chrome on a desktop, click "Allow" at the prompt:

If you don't see the above prompt, then select the camera icon in the address bar, and select "Always allow..." option:

If you've allowed access but still can't get your webcam or mic, then try to:

  1. Restart your browser
  2. Restart your computer
  3. See camera not working help page
  4. See microphone not working help page

If you are still having issues after trying these steps, contact our support team

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