Mac Mojave (newest operating system):

  1. You'll need to ensure Chrome/Firefox has access to the camera/microphone in Preferences 
  2. Go to Preferences > Privacy and Security > Camera/Microphone
  3. Allow Chrome and Firefox to access your camera


Windows

  1. Go to Start , then select Settings > Privacy > Camera.
  2. Choose your preferred setting for Allow apps to access your camera.
  3. Under Choose which apps can access your camera, turn on for Chrome and Firefox.

If you are still having issues, contact Doxy.me support and we'll be able to help. 

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