Photo capture is a simple and easy way to document a symptom, record ID or insurance card information, or record evidence of your appointment for insurance. To use photo capture:

  1. While on a call click "Photo Capture" on the left panel 
  2. Click "Download Image"
  3. Check your default downloads folder for the image 

Take instant or HD photos
By default photo capture will take HD photos. If you find this is taking too long you can take instant photos that are instant, but lower quality. To take instant photos:

  1. Go to "Account Settings" in the dashboard 
  2. Then "Extensions"
  3. Next "Expand" by Photo Capture 
  4. Check the box "Take instant but lower quality photos"

How to use photo capture:

Note: Photo capture is only available to Professional or Clinic users.

If you are having trouble with photo capture, contact our support team


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